Request a refund

Please Read All of This Before Submitting Your Refund Request

Hey there! We’re really glad you’re here with XtremeHD IPTV UK.

We’re all about making sure you have the best time watching your favorite shows and movies. Sometimes things don’t go as planned, and we totally understand that. Before you go ahead with your refund request, we’d love for you to read through how we can help. We’re committed to making it right for you, or helping you through the refund process if that’s what you decide.

Here's What You Need to Know:

  1. Tell Us What’s Wrong: Thinking about a refund? Please let us know why. Your feedback is incredibly valuable to us. It helps us understand what we need to work on and how we can make our service better for everyone.

  2. Got Tech Issues? If you’re facing technical glitches, like trouble with connecting, give us a shout before you decide on a refund. Many problems have straightforward solutions, and our friendly support team is on standby to walk you through any steps to get things up and running smoothly.

  3. Want More Content? Our service primarily features English content for smoother browsing experience. But if you’re looking for specific shows or channels from other countries or in different languages, we’re here to listen. Just reply to our email xtreme-hd-iptv@pm.me with your requests, and we’ll do our best to add them to our collection.

  4. Stream Freezing? If you’re dealing with buffering or interruptions, don’t worry. Shoot us a message. Often, the issue might be related to your VPN/DNS settings. We can help sort that out too!

  5. More Connections, Just for You:  If something’s not right, we can offer you extra connections on different servers. This means you can have up to 3 active connections(Totally Different Servers! Send us a message) for free!

Refund Window Details:

  • Got a 1, 3, or 6-month subscription? You can ask for a refund within 7 days from your purchase date.
  • Chose a yearly plan? There’s a 14-day refund window.

If after exploring our solutions, you still feel our service isn’t quite what you were looking for, that’s completely okay! Just fill out the refund request form below within the appropriate time frame. Make sure all the info you provide is correct. We’ll take a look at your request super quickly, and if everything checks out, you’ll get your refund processed in just a few hours. (1-5 hours)

Please note: We’re confident you won’t find another service quite like ours. We offer free server switches in case of downtime and actively take your requests for new films and channels. We’re here to make your streaming experience the best it can be!

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