Last updated: 22 July 2026.
We want you happy with your XtremeHD IPTV UK subscription, so we keep refunds fair and simple. Here’s exactly how it works, and you can send your request straight from the form below.
Every subscription comes with a 14-day money-back window from the date of purchase. If XtremeHD isn’t for you, ask within those 14 days and we’ll refund what you paid, in full and in pounds (£). You’re never locked in.
Our subscriptions are digital and start the moment you order. Under the Consumer Contracts Regulations 2013, the statutory 14-day cancellation right for a digital service can end once that service begins, but we go further and give you 14 full days to try XtremeHD with no risk. Even though your access begins immediately, you can still request a refund any time within that window.
Requests made after the 14-day window will be declined. The same applies to misuse of the service or sharing of login details, and to issues clearly outside our control, such as your own internet connection or equipment.
Once approved, we refund the full amount to the same payment method you used, in pounds (£), within 14 days, unless we agree something else together. This policy, and any refund made under it, is governed by the law of England & Wales.
Message us on WhatsApp or email [email protected] with the name or email you ordered with and your order number. We confirm the request the same day and refund to the card you paid with.